Slow speeds

Internet routing is imperfect by nature, as there are many factors that can dictate speeds, at various times of the day. Here are some things you can do to improve speeds.

1. Connect to the closest location

To get the best speeds you should connect to the closest location to you, geographically. Keep in mind that you can expand each location to reveal a list of cities by clicking the arrow to the right of the location name in the drop down menu.

2. Try a different port or protocol

If you don't have Windscribe v1.81 installed, please download + install the latest version from our website. Then switch to the "IKEv2" protocol. You can do this by going into Preferences -> Connection inside the Windscribe application. If this has no effect, try the Stealth protocol. Try experiempting with random ports. Some ports may work better than others on highly restrictvie networks.

3. Disable anti-virus/firewall

Some modern anti-virus/firewall software does a lot more than just protect you from malware. Products like Avira, Kaspersky and some others inspect your network traffic in order to do their job. This can sometimes cause the connection to our servers to be slowed down or interrupted entirely, which will result in slow speeds and frequent disconnects. You should try exiting this type of software entirely, as even pausing protection will sometimes have no effect.

4. Enable VPN pass-through

If you have access to the router on your network, look for "IPSec/IKEv2/VPN pass-through" option on the router configuration page. Make sure it's enabled.